Centene proclaims new COO | Insurance coverage Enterprise America

Centene Company has introduced the appointment of Susan Smith (pictured above) as its chief working officer, efficient Jan. 1.

Smith joined Centene in June. In her new position, she shall be answerable for the corporate’s core enterprise operations, inhabitants well being, the enterprise transformation workplace, supplier expertise, and high quality. She is going to report back to Ken Fasola, president of Centene.

Smith has almost 20 years of trade expertise, serving a 19-year tenure at Humana earlier than becoming a member of Centene. She most not too long ago served as senior vp of medical, high quality and enterprise options president. Previous to that, she served as Humana’s senior vp of medical options and senior vp of Medicare, amongst different management roles.

Smith holds a bachelor’s diploma in chemical engineering and a masters of engineering in chemical engineering from the College of Louisville’s Pace Scientific Faculty.

“Susan is a seasoned operator who brings in depth expertise within the government-sponsored payer area,” mentioned Sarah M. London, CEO of Centene. “Her operational experience in high quality and buyer expertise, confirmed observe file and management throughout transformational occasions – coupled together with her steadfast dedication to the members and communities we help – make her the best candidate for this position.”

Smith is the most recent addition to Centene’s management roster. In Could, the corporate introduced the appointment of Shannon T. Susko as chief communications officer. This yr has additionally seen the appointments of Anika Gardenhire as its chief buyer expertise officer and Tanya McNally as chief folks officer

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